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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PARMA products

The group "New Technologies" offers for review the products of the plant PARMA: insulation parameters meters, multifunctional measuring converters, voltammphasometers, power quality recorders, relay protection and automation, systems for receiving and transmitting accurate time signals, synchronized vector measurement devices, digital emergency process recorders, cabinet manufacturing, reference equipment
  • Insulation parameter meters PARMA
    Insulation parameter meters
    Tensor-2, etc.
  • Multifunctional measuring transducers PARMA
    Multifunctional measuring transducers
    T400 , etc.
  • Voltammeter PARMA
    Voltammeter
    VAF-A(M), etc.
  • Electricity quality recorders PARMA
    Electricity quality recorders
    RC1.01, etc.
  • Relay protection and automation PARMA
    Relay protection and automation
    SHE AZT-301, etc.
  • Systems for receiving and transmitting accurate time signals PARMA
    Systems for receiving and transmitting accurate time signals
    OT-8, etc.
  • Synchronized vector measurement devices PARMA
    Synchronized vector measurement devices
    RP4.12 and others.
  • Digital recorders of emergency processes PARMA
    Digital recorders of emergency processes
    RP4.08 and others.
  • Cabinet production PARMA
    Cabinet production
    RP4.08T, etc.
  • Reference equipment PARMA
    Reference equipment
    KGI-10-100, etc.
  • Software PARMA
    Software
    TRANSCOP et al.

NEW TECHNOLOGIES GROUP

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